HELP CENTER
Important Notice
Product Upgrade
AscendEX Futures Launches Hedge Mode and Trailing Stop Features
2023-01-19 04:23Risk Limits Adjustment on Several Perpetual Futures Contracts
2022-07-28 02:27AscendEX Launches “Convert” Function, Enabling Cash Trading with One Click
2021-11-16 02:07AscendEX to Implement New VIP Fee & Rebate Structure
2021-10-06 17:25Update: AscendEX Futures Risk Limits
2021-09-10 03:59AscendEX Allows Users to Use Staked Assets as Collateral for Futures Trading
2021-09-10 03:49AscendEX Upgrades the Professional Trading Interfaces of Its Website
2021-08-30 03:45Upcoming: New Rewards Program for Futures Trading
2021-06-04 05:30AscendEX New Feature: Sub-accounts
2021-06-03 02:22BTMX Ticker Change to ASD and Smart Contract Swap
2021-05-18 01:42Upcoming Strategic Rebranding of BitMax.io
2021-03-16 10:29Adjustment of Funding Interval for Perpetual Futures Contract
2021-03-09 00:41BitMax to Adjust Rules on BTMX
2021-01-15 05:32BitMax.io Website Available in Turkish, Spanish, Russian and Vietnamese
2020-10-16 14:32Temporary Fee Waiver for BTMX Private Sale to BTMXP Transfer
2020-09-05 01:05
- 1
- 2
- 3
- 4
- 5
- 6
System Maintenance Notice
Notice on BitMax Service Re-Launch
2021-02-28 05:08Upcoming System Upgrade for New Isolated Margin Mode for Perpetual Futures Contract
2021-02-22 02:36Notice on BitMax Service Re-Launch
2020-11-29 18:28Update on BitMax Service Recovery
2020-11-09 17:30Latest Update on BitMax Service Recovery
2020-11-09 03:37Further Update on Temporary Service Suspension
2020-11-08 03:45BitMax.io System Upgrade Maintenance Notice
2020-11-07 00:09Upcoming System Upgrade on Aug 16
2020-08-13 02:14System Upgrade Notice
2020-05-06 04:02BitMax.io System Upgrade Maintenance Notice
2020-02-07 02:50BitMax.io System Upgrade Maintenance Notice
2020-01-19 02:23BitMax.io System Upgrade Maintenance Notice
2019-12-12 06:49BitMax.io to Upgrade System on Sept 17th
2019-09-12 06:13BitMax.io to Temporarily Suspend MHC Deposit & Withdrawal during Platform Wallet Management System Upgrade
2019-08-20 07:29BitMax.io Network Optimization Upgrade on July 31st
2019-07-31 10:25
- 1
- 2
- 3
Deposits / Withdrawals & Other Comms
Note on Incident of Abnormal Pricing For Post-Contract Migration Vulcan Forged (PYR)
2022-01-29 00:02Dec. 11 Security Incident Report
2021-12-16 01:45AscendEX Suspends Trading Service for D11USDT
2023-01-25 06:53Delisting of Synchrony (SCY)
2023-01-17 03:09AscendEX Will Delist BSVUSDT Perpetual Futures Contract
2023-01-11 04:34AscendEX Adjusts the Decimal Precision of PLN, SHOPX, SIDUS and GTH Trading Pairs
2022-12-28 13:59AscendEX Adjusts the Decimal Precision of LKR/USDT Trading Pair
2022-12-21 13:58AscendEX Adjusts the Decimal Precision of NIOX Trading Pairs
2022-12-19 13:58AscendEX Adjusts the Tick Size of the ETHUSDT Perpetual Futures Contract
2022-12-14 03:01AscendEX Adjusts the Decimal Precision of EARN & SCY Trading Pairs
2022-12-12 02:55AscendEX Temporary Suspension of ALGO deposit & withdrawal
2022-12-09 09:18AscendEX Temporary Suspension of FIL deposit & withdrawal
2022-11-30 03:27Reminder on the Upcoming Conclusion of Earn Guild (EARN) Pre-Staking Program
2022-11-30 02:12AscendEX to Support the Rebranding of Beyond Finance (BYN) to NBX (BYN)
2022-11-25 03:56AscendEX Adjusts the Est. APR of QuickX (QCXP) Promotional Earn Product
2022-11-22 02:03
- 1
- 2
- 3
- 4
- 5
- 6
- 82
Other Topics
View allSign Up
Creating an AscendEX account
Downloading the AscendEX app
What is AscendEX?
Account & Login
Verifying your account
Changing your password
Setting up Two-Factor Authentication
View allStarting Your Ascent
Depositing digital assets
Withdrawing digital assets
Transferring digital assets
Viewing your order history