HELP CENTER
Important Notice
Product Upgrade
Risk Limits Adjustment on Several Perpetual Futures Contracts
2022-07-28 02:27AscendEX Launches “Convert” Function, Enabling Cash Trading with One Click
2021-11-16 02:07AscendEX to Implement New VIP Fee & Rebate Structure
2021-10-06 17:25Update: AscendEX Futures Risk Limits
2021-09-10 03:59AscendEX Allows Users to Use Staked Assets as Collateral for Futures Trading
2021-09-10 03:49AscendEX Upgrades the Professional Trading Interfaces of Its Website
2021-08-30 03:45Upcoming: New Rewards Program for Futures Trading
2021-06-04 05:30AscendEX New Feature: Sub-accounts
2021-06-03 02:22BTMX Ticker Change to ASD and Smart Contract Swap
2021-05-18 01:42Upcoming Strategic Rebranding of BitMax.io
2021-03-16 10:29Adjustment of Funding Interval for Perpetual Futures Contract
2021-03-09 00:41BitMax to Adjust Rules on BTMX
2021-01-15 05:32BitMax.io Website Available in Turkish, Spanish, Russian and Vietnamese
2020-10-16 14:32Temporary Fee Waiver for BTMX Private Sale to BTMXP Transfer
2020-09-05 01:05Check out Copy Trading Service Version 1.2 – Many Improvements and New Features
2020-07-28 06:52
- 1
- 2
- 3
- 4
- 5
- 6
System Maintenance Notice
AscendEX Adjusts the Est. APR of Clearpool (CPOOL) Staking
2022-08-30 14:08Notice on BitMax Service Re-Launch
2021-02-28 05:08Upcoming System Upgrade for New Isolated Margin Mode for Perpetual Futures Contract
2021-02-22 02:36Notice on BitMax Service Re-Launch
2020-11-29 18:28Update on BitMax Service Recovery
2020-11-09 17:30Latest Update on BitMax Service Recovery
2020-11-09 03:37Further Update on Temporary Service Suspension
2020-11-08 03:45BitMax.io System Upgrade Maintenance Notice
2020-11-07 00:09Upcoming System Upgrade on Aug 16
2020-08-13 02:14System Upgrade Notice
2020-05-06 04:02BitMax.io System Upgrade Maintenance Notice
2020-02-07 02:50BitMax.io System Upgrade Maintenance Notice
2020-01-19 02:23BitMax.io System Upgrade Maintenance Notice
2019-12-12 06:49BitMax.io to Upgrade System on Sept 17th
2019-09-12 06:13BitMax.io to Temporarily Suspend MHC Deposit & Withdrawal during Platform Wallet Management System Upgrade
2019-08-20 07:29
- 1
- 2
- 3
Deposits / Withdrawals & Other Comms
Upcoming Removal of 6 Trading Pairs
2022-09-26 08:04AscendEX Announces Share Merge of 23 Leveraged Tokens (RLOOKS5L, ETC5L Etc.)
2022-09-22 14:03AscendEX Temporary Suspension of TIME 、PLN、AVAX、ZEE、ODDZ、BSGG deposit & withdrawal via Avalanche (C Chain)
2022-09-22 03:58AscendEX Adjusts the Tick Size of the CSPRUSDT Perpetual Futures Contract
2022-09-20 09:38RUNE Deposit & Withdrawal Resumed on AscendEX
2022-09-19 10:07AscendEX Announces Share Merge of 7 Leveraged Tokens (RVN5S, MINA5L Etc.)
2022-09-15 13:47ETH and ERC20 Tokens Deposit & Withdrawal resumed on AscendEX
2022-09-15 10:13Updates supporting the Ethereum Mainnet Merge
2022-09-14 12:49AscendEX Adjusts the Est. APR of SQUIDGROW Pre-Staking
2022-09-14 02:04AscendEX to Support the Rebranding of Project Galaxy (GAL) to Galxe (GAL)
2022-09-13 01:55AscendEX Announces Share Merge of 14 Leveraged Tokens (LRC5L, XEM5L Etc.)
2022-09-08 14:00AscendEX Adjusts the Est. APR of SQUIDGROW Pre-Staking
2022-09-08 05:15AscendEX Temporarily Suspend Deposit & Withdrawal of ETH and ERC20 Tokens
2022-09-06 06:59AscendEX Temporary Suspension of BEP20 XCAD withdrawal
2022-09-03 09:14AscendEX to Support the Ethereum Mainnet Merge
2022-09-01 22:30
- 1
- 2
- 3
- 4
- 5
- 6
- 78
Other Topics
View allSign Up
Creating an AscendEX account
Downloading the AscendEX app
What is AscendEX?
Account & Login
Verifying your account
Changing your password
Setting up Two-Factor Authentication
View allStarting Your Ascent
Depositing digital assets
Withdrawing digital assets
Transferring digital assets
Viewing your order history
